So now, in preparing taxes, I just spent two hours manually entering data that I had specified should be moved by clicking 'specify lots.' It is tax time and not the time to spend endless hours on a non-working program. I also discovered that Quicken 2013 did not transfer cost bases when I moved securities from one account to another. Chat refused to let me speak to a supervisor. Chat even wanted to suggest a work-around. Supposedly I have a telephone appointment next Tuesday (one full week after my useless Chat). Then this morning, I decided to try again with Quicken 2015 but not use the updating feature. Just give me a program the does the basics well. I can do this manually and I did it for years that way but life is too short. I just need to be able to download transactions so that I can keep track of my basis. I don't need to monitor stock prices hourly. I don't want guides, recommendations, I really really don't want any of my information in the cloud or on my phone. Worse the government could offer a NSA specially edition and we could save money by not needing to even fill out your 1040.īasically I just want to be able to use the password of my own and be able to change so that nobody by myself knows it, be able to update prices and transaction without seeing a bleeping commercial. I suppose it could be Microsoft with 35 different licensing options so we could 'tile' the bathroom. I just wish someone could make something secure and come with no obvious bugs. I don't want to give Intuit any credit but every other company makes something even worse. I finally gave up and deleted then did a restore back to 2012 version as I look for viable alternative. Problem was I could not get to one-step-update at all. I finally sent him screenshots of my issue then he still could not grasp my issue. Tech need another tech buddy to form a synapse to generate a thought. They blamed one of my banks stating it was a 'special message'. Got some pop up from Quicken trying to sell me TurboTax. Then I got my first download, I was excited. That was after 3 attempts to download the program to run stable. I lost my password on the update (problem one).

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